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ABOUT STRATSTONE LEEDS.

Find out more about what we do and our team.

Meet the team

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Simon Stolting

Head of Business

Ranjit Hothi

New Car Sales Leader

Richard Bradley

Used Car Sales Leader

Bob Fielding

BUSINESS DEVELOPMENT MANAGER

David Hannam

Service Leader

Steve Bickerton

Parts Leader

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly and personal service. No hassle at all.

Service

Efficient booking in procedures, work completed in a day and complimentary wash and vacuum is a nice touch

Service

All went as planned, from arrival to curtesy car, to collection.

Service

Everyone involved at BMW made the whole process painless and were extremely helpful. The work was carried out promptly and communication was excellent.

Service

Fast and friendly

Service

Friendly and efficient

Service

I was kept informed regarding my vehicle progress.

Service

Arranged to wait while service carried out. Given expected wait time. Work and car cleaned well within timeframe.

Service

Work carried out quickly and car ready for collection earlier than expected.

Service

There were absolutely no issues with the service I recieved.

Service

The car was serviced.including mot and washed in the time frame they gave me. So was very happy

Service

The problems was solved very quickly

Service

Happy with the service

Service

Fast reliable service

Service

Checked my entire car and didnt charge me a penny. Thank u

Service

Friendly and helpful from start to finish.

Service

The service team are excellent. It will influence me decision on my next car. Always professional and Helen in service is outstanding

Service

Booked the car in really easily and got the car in in 2 days.

Service

Quick turnaround and well informed throughout

Service

The whole team were friendly, knowledgable and accommodating. The work was completed to a high standard, whilst keeping me well informed through effective communication, whilst offering service with a smile. What more could I ask for? Thanks!

Service

Fast friendly service desk assistance.

Service

easy booking in ( better by phone than online app) ready when said, easy drop off and collect, washed and vacuumed on collection

Service

I was kept informed all the way through when my car was in the garage.

Service

My MOT was handled very professionly by the lady who delt with me

Service

Everything went acc to schedule very friendly staff and my car was returned spotless, which was really s nice bonus to me

Service

Excellent service throughout

Service

The service advisor katie was very helpfull and made my experience at bmw very easy

Service

Everything went very smoothly

Service

Professional, lots of communication and very nice.

Service

The staff managed my requirements in a professional manner

Service

From start to finish and the lady who dealt with me was very down to earth and friendly

Service

Because all went well, if it didn't I would of scored less.

Service

Job done

Service

Great service

Service

The technician was a credit to your company

Service

Seamless service from start to finish.

Service

Issue resolved

Service

All my issues and queries were resolved

Service

Car ready on time and kept me well informed at all times

Service

Even with COVID the service was excellent

Service

Incredible service and easy to communicate

Sales

Fantastic experience.

Sales

Steve contacted me to update throughout the process. Was really patient with me and helpful with my queries. Also Marc at the showroom was great when I had issues with my insurance. Nothing I asked felt like it was a daft question.

Sales

You literally couldn't have a more straightforward or easy experience buying a new car, and I love the car itself. Nothing bad to say really.

Sales

Again excellent service from the BMW centre, who kept me informed at various stages for the build from start to finish. Its the first time I have purchased a new factory built car so the whole experience was very good.

Sales

All delivered to the agreed timescales in a Covid secure environment

Sales

Great service great product great salesman

Sales

Again very good service thanks

Sales

My sales advisor Kim was very friendly and helpful throughout the whole process and made the process so easy!

Sales

I approached Stratstone in Leeds as Williams Bolton, where I had bought my previous BMW, were disinterested and couldn't offer what I wanted. My experience at Stratstone was very different. An excellent response to my enquiry and very good service.

Sales

Steven was really helpful

Sales

Everything from order to delivery was seamless. I was kept in the loop every step from being told when it was built, in transit amd arriving at the dealership.

Sales

Very straight forward

Sales

Could not fault it!

Sales

I only attended the centre when I was collecting the car. We were greeted prompty by the sales advisor, completed the remainder of the paperwork - including V5 documentation on my part ex straight away, and was able to get out in my new car!

Sales

Pleased with how the sales person who was dealing with me handled the issues

Sales

Almost 5 stars, only because there was a small mix up regarding the settlement figure.

Sales

Smooth, hassle free experience

Sales

excellent customer service

Sales

Seamless from order to delivery