Loading...

ABOUT STRATSTONE LEEDS.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

X Event

Read

WHAT A DIFFERENCE A DAY MAKES.

Read

THE NEW BMW X5

Read

INTRODUCING… THE 8

Read

THE BMW M5. BALANCE TAKES MANY FORMS.

Read

THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

Read

BMW M Tour.

Read

Job Vacancies.

Read

THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

Read

THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

Read

THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

Read

We Want Your BMW.

Read

BMW Five Star Club - For BMWs over 3yrs old.

Read

Delivery Mileage/Ex-Demonstrator.

Read

Motability- £249 Advance.

Read

BMW Help: Recalls

Read

A Fleet of Benefits.

Read

Head of Business.

Read

BMW X2 Introductory Offer.

Read

Women in Automotive.

Read

BMW M Performance Accessories.

Read

Rugby League Cares.

Read

The BMW 7 Series.

Read

0% Aftersales Finance.

Read

Motability- £249 Advance.

Read

The new BMW i3.

Read

Current Offers.

Read

Exclusive Xmas Offers

Read

BMW M5 Preview.

Read

Dakota Deluxe.

Read

BMW i8 Roadster

Read

Black Event Extended.

Read

One Car. One Fixed Monthly Service Cost.

Read

BMW Winter Wheels & Tyres.

Read

We’ve Lowered Brake Servicing Prices.

Read

Impress with the new BMW Shadow Edition

Read

Charity Support.

Read

Churwell Lions.

Read

School Project.

Read

School Visit.

Read

New BMW 5 Series.

Read

BMW Individual Colours.

Read

Technicians Wanted.

Read

It's Electric.

Read

Challenge Complete.

Read

Stop Press...Leons Challenge.

Read

Leon's fundraising for Winston's Wish.

Read

BMW GB Classic Car Club.

Read

Churwell Lions German Tour.

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

Read

THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Simon Stolting

Head of Business

Ryan Needham

Used Car Sales Leader

Greg Hudson

BUSINESS DEVELOPMENT MANAGER

Bob Fielding

BUSINESS DEVELOPMENT MANAGER

Steve Bickerton

Parts Leader

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Same reason as the top.What was promised I recieved

Service

It was very smooth from leaving keys to collection

Service

The car was delivered to me with significant faults.

Service

professionalism from start to finish.you can be sure your vehicle is in safe hands.

Service

I am particularly impressed by customer care of Mrs Helen Frisby and the services of Stan Elwell for providing transport for me.I requested from Helen to get a good deal for four tyres for this car and she thoroughly followed it through.

Service

I was called to say my car was ready. Because it would have been a massive waste of my time I decided to check if the brake system failure had been fixed. I’m sure it would have, there’s big red warning signs on the dash. No, you hadn’t done it.

Service

Quick and easy to deal with.

Service

very good and dropped my wife into leeds whilst you did your service, excellent service

Service

Excellent customer service skills and staff very helpful. Car was looked after and was ready on time sat waiting for collection.

Service

Wrong information comunicated to me about my brakes. Very misleading

Service

On collection of my car, the Service Adviser was helpful and efficient.

Service

Great service department.

Service

Issue resolved efficiently, great staff, great surroundings.

Service

Very good service from team

Service

excellent costumer service

Service

Smooth process

Service

knowlegable staff

Service

Great customer service and knowledge

Service

I have been to stratstone bmw on a number of occasions and in each instance the service has been very good . It has been easy to book the car in, the people are friendly and professional. All work carried out on the car has been explained to me

Service

Everything we expected and require

Service

My problem was quickly resolved within an hour

Service

Depending on work yet to be carried out

Service

Pre-booking experience needs to be improved to get a better rating

Service

The service was done well

Service

Sorted the problem with my car immediately while I waited despite it not being booked in beforehand.

Service

Slow response time to my query

Service

Happy with service

Service

I was met very profesionally and in a timely manner.

Service

since we ordered may 20th only got it it last week, noone came back to me to check up, i was to told my car was going to be delayed but they did not tell me when i will receive it as they did not know, everytime was being told is delayed.

Sales

Everything went smoothly. Staff were helpful. The new policy of breaking up roles given to staff worked well & gave a sense of accessing expertise though in reality there was no difference in the quality of the service which has always been good.

Sales

see above, very poor they had to change documents it took hours to complete the documents should have been ready when we arrived.

Sales

We where very satisfied with the centre and staff. But had issues with the car and had to bring it back the next day and then we were without it for another 7 days.

Sales

Bought at Stratstone Leeds where everyone was professional, efficient and unfailingly polite and engaged

Sales

The staff were as excited as I was...The unvailing of the car in a seperate room was something Ive not experienced before with other brands and was a nice touch. I definately would recommend others buy a car from here to experience it.

Sales

Administration of the order was poor. Preparation of the car for handover was unsatisfactory.

Sales

very friendly polite staff the handover team were fabulous

Sales

As explained above. Tom also helped appease with a gesture which I’m yet to claim.

Sales

As part of the deal i asked for the BMW M Performance Exhaust system to be installed in the car and this was not quoted or further actioned by the sales person. For me this was a big part of the purchase decision for this car.

Sales

Excellent work from the staff and a great handover process

Sales

From start till finish they couldn’t do enough.

Sales

Linda & Ashley made the delivery special .

Sales

Some things could be improved such as communication of dates the car would be ready, sorting paperwork etc. But overall the team did a good job in the process.

Sales

Due to the day picking up the car.. they were too busy didn’t really get that bmw standard feel