Friendly and personal service. No hassle at all.
Efficient booking in procedures, work completed in a day and complimentary wash and vacuum is a nice touch
All went as planned, from arrival to curtesy car, to collection.
Everyone involved at BMW made the whole process painless and were extremely helpful. The work was carried out promptly and communication was excellent.
I was kept informed regarding my vehicle progress.
Arranged to wait while service carried out. Given expected wait time. Work and car cleaned well within timeframe.
Work carried out quickly and car ready for collection earlier than expected.
There were absolutely no issues with the service I recieved.
The car was serviced.including mot and washed in the time frame they gave me. So was very happy
The problems was solved very quickly
Checked my entire car and didnt charge me a penny. Thank u
Friendly and helpful from start to finish.
The service team are excellent. It will influence me decision on my next car. Always professional and Helen in service is outstanding
Booked the car in really easily and got the car in in 2 days.
Quick turnaround and well informed throughout
The whole team were friendly, knowledgable and accommodating. The work was completed to a high standard, whilst keeping me well informed through effective communication, whilst offering service with a smile. What more could I ask for? Thanks!
Fast friendly service desk assistance.
easy booking in ( better by phone than online app) ready when said, easy drop off and collect, washed and vacuumed on collection
I was kept informed all the way through when my car was in the garage.
My MOT was handled very professionly by the lady who delt with me
Everything went acc to schedule very friendly staff and my car was returned spotless, which was really s nice bonus to me
Excellent service throughout
The service advisor katie was very helpfull and made my experience at bmw very easy
Everything went very smoothly
Professional, lots of communication and very nice.
The staff managed my requirements in a professional manner
From start to finish and the lady who dealt with me was very down to earth and friendly
Because all went well, if it didn't I would of scored less.
The technician was a credit to your company
Seamless service from start to finish.
All my issues and queries were resolved
Car ready on time and kept me well informed at all times
Even with COVID the service was excellent
Incredible service and easy to communicate
Steve contacted me to update throughout the process. Was really patient with me and helpful with my queries. Also Marc at the showroom was great when I had issues with my insurance. Nothing I asked felt like it was a daft question.
You literally couldn't have a more straightforward or easy experience buying a new car, and I love the car itself. Nothing bad to say really.
Again excellent service from the BMW centre, who kept me informed at various stages for the build from start to finish. Its the first time I have purchased a new factory built car so the whole experience was very good.
All delivered to the agreed timescales in a Covid secure environment
Great service great product great salesman
Again very good service thanks
My sales advisor Kim was very friendly and helpful throughout the whole process and made the process so easy!
I approached Stratstone in Leeds as Williams Bolton, where I had bought my previous BMW, were disinterested and couldn't offer what I wanted. My experience at Stratstone was very different. An excellent response to my enquiry and very good service.
Steven was really helpful
Everything from order to delivery was seamless. I was kept in the loop every step from being told when it was built, in transit amd arriving at the dealership.
I only attended the centre when I was collecting the car. We were greeted prompty by the sales advisor, completed the remainder of the paperwork - including V5 documentation on my part ex straight away, and was able to get out in my new car!
Pleased with how the sales person who was dealing with me handled the issues
Almost 5 stars, only because there was a small mix up regarding the settlement figure.
Smooth, hassle free experience
excellent customer service
Seamless from order to delivery
Stratstone
Leeds
