OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
208 ratings and 61 comments received in the last 90 days.
12 June 2022
Great service
09 June 2022
Very satisfied- staff brilliant -
07 June 2022
Remote purchase was smooth. Sales team more than helpful.
03 June 2022
Was welcomed on visit and got me a sales person quickly. Excellent sales person,no pressure sales technique which made you feel more relaxed. Was asked about my usage of a car,Sorted out a test drive with no hassle kept up to date with delivery
26 May 2022
Same as above. No problems and any questions were answered quickly.
22 May 2022
Very smooth process.
16 May 2022
Good communication throughout and everything delivered as promised.
10 May 2022
Car was delivered faster than I expected
09 May 2022
Very happy with the service and attitude of staff.
15 June 2022
Awesome Experience end to end
14 June 2022
Did what they promised, and car ready on time.
13 June 2022
Happy with service and car
12 June 2022
Everything done on time
11 June 2022
Courteous and professional.
05 June 2022
Professional, efficient and friendly staff. Was very happy with the service, I received an MOT, free visual health check & my car was cleaned inside and out. Excellent value for money. Thank you Stratstone!
04 June 2022
Polite staff and efficient service keeping you updated along the way.
22 May 2022
Much better experience than my previous visit all thanks to Jacob E. and Mohammed extremely professional and always happy to help. I first dealt with Jacob who did everything he said he would do which is a first. So thank you again for all your help
21 May 2022
Mohammed was excellent and really helpful.
20 May 2022
Couldn't fault the service at all. Everybody went out of their way to help.
13 June 2022
The experience was great, very easy to deal with Mark. I was kept updated throughout the process.