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ABOUT STRATSTONE LEEDS.

Find out more about what we do and our team.

Meet the team

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Simon Stolting

Head of Business

Ranjit Hothi

New Car Sales Leader

Richard Bradley

Used Car Sales Leader

Bob Fielding

BUSINESS DEVELOPMENT MANAGER

David Hannam

Service Leader

Steve Bickerton

Parts Leader

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Have always had issues in the past when having a service , however ,this was our first experience with BMW putting the car in for a service . So easy and hassle free

Service

Great service team, they looked after me and my vehicle 100%.

Service

Fantastic service from start to finish.

Service

Faults fixed in one visit

Service

As usual, the service that BMW Leeds provided was exemplary. My service advisor Katie was very friendly and knowledgable, explaining the work that had been completed and answering all of my questions with aplomb. Thanks once again to the whole team!

Service

Couldn't fault staff and service throughout.

Service

The lady on the service desk was very helpful and helped me to carryon my journey ASAP . Fantastic service ... thank you.

Service

Pleasant environment All staff helpful

Service

I was looked after from start to finish and the follow on service was outstanding

Service

The perfect treatment from the perfect car manufacturer

Service

They updated me regularly and arranged the next steps for the necessary repairs under warranty

Service

My service experience took place in November, during the Pandemic. Services were somewhat, however, Rachel looked after me with personal care, she communicated very effectively and was v courteous and polite at all times.

Service

Great service, had a oil service and a complimentary video health check, which was excellent. Communication was also excellent , explaining what was needed and how long they would need the car for. Upon collection car had been washed and vacuumed.

Service

Top Tier Service Team

Service

I was kept in formed of progress and car was returned nice and clean

Service

Excellent customer service, especially from Helen Frisby, with updates on progress and driving away in a clean car!

Service

VEHICLE WAS COMPLETED AND AVAILABLE AS AGREED

Service

Updated throughout and friendly service

Service

always professional and exceptionally helpful. Known Helen for years and always so helpful. understands what customer service is

Service

Was good

Service

Efficient service carried out in timely manner. Professional staff

Service

Due to covid, my car was delayed by several weeks but other than that it was still satisfactory.

Sales

I felt safe during the current pandemic. I was allowed an unaccompanied test drive of my chosen model. All the staff I dealt with were courteous. I initially had an issue with my new car that was dealt with instantly.

Sales

Great deal but staff made whole experience special

Sales

Stratstone Leeds did a first class job.

Sales

Bradley, the sales exec, was very helpful and underwent a thorough process to find me the specific vehicle I wanted.

Sales

No issues at all and good communication

Sales

Premium product & although early days having only covered a few hundred miles the first impressions of the car are great.

Sales

Helpful, well set out the staff were really friendly

Sales

Excellent advisors!

Sales

Absolutely brilliant

Sales

Very happy especially with coved restrictions

Sales

Simon Stolting and his team endeavoured to deliver 1st class service from my first point of contact His team were knowledgeable,professional and courteous the whole way through my buying journey

Sales

Just a very easy process and so clearly explained and outlined

Sales

Despite Covid measures, still felt most welcome by the centre

Sales

I believe all credit goes to the salesperson involved here. Straight talking, straight forward, to the point - zero tactics employed - thats what people want.

Sales

It was very quick considering the restrictions with covid. Wasn't able to go through all features of the car in person due to covid but did talk me through some of the features over the phone.

Sales

The whole team were exceptional in putting together a great deal.

Sales

I was treated how you want and expect to be treated not like some main dealers (VW) who seem like they couldn't care less. I wouldn't hesitate to buy another car in the future from stratstone bmw Leeds.

Sales

In light of the current pandemic, handover was limited, but it was a quick process given the current constraints. When actually looking at cars, the person who we dealt with was very knowledgeable and seemed to be aware of what we required in a car

Sales

Everything was easy to complete and due to COVID, I was able to complete all the relevant paperwork online.

Sales

Very safe helpful and quick