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ABOUT STRATSTONE LEEDS.

Find out more about what we do and our team.

Meet the team

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Jordan Lindley

Head of Business

Ranjit Hothi

New Car Sales Leader

Steve Bickerton

Parts Leader

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As soon as I handed over my keys it was explained to me how long the service would take. I was then offered a drink and somewhere comfortable to sit.

Service

Fully met all expectations of the required reason for bringing my car in

Service

No issues

Service

Good Customer Service

Service

Really good experience

Service

Extremely satisfied with the service, very friendly staff and quick and efficient service!

Service

Kept fully informed and an excellent job carried out.

Service

The Experience was easy and simple to complete ,the staff really helped with our needs.

Service

Katie & Amber and the team were fast and efficient. Greeted by warm and friendly staff

Service

The work needed on my car was done quickly and efficiently and was done free of charge under a goodwill arrangement.

Service

Excellent

Service

Job completed without any hassle

Service

Exceptional quality of service

Service

The staff are always absolutely fabulous , polite and knowledgeable.

Service

Investigated my issue, but unable to find anything wrong, but put any concerns at ease.

Service

No issues, courtesy car ready and dealt with quickly

Service

Spot on

Service

I had a problem getting a taxi and Hannah I think her name was went above and beyond the call of duty to help me in what was a frustrating situation I cant thank her enough she is an asset to Stratstone BMW

Service

Professional and friendly service by all the staff

Service

Firstly dropping off my keys for the work to be done on my car was quick and easy. Georgia and Rachael delt with me throughout the day and they were both very kind and friendly. They made me feel very comfortable.

Service

Problem sorted immediately

Service

I was told it didn't actually need a service

Service

Excellent service

Service

Great service as expected from a Main dealership.

Service

Great courtesy car and service from the team

Service

Excellent customer service

Service

My car was immaculate after your service department had finished the service

Service

As mentioned previously Nick (service manager) and Naseema (service) has make me feel at home straight away with the service they have provided to me

Service

Quick efficient service. Service desk girls very knowledgeable .

Service

Reasonable price, good service. Even cleaned the car for me.

Service

overall an excellent experience but I thought communication was a bit slow at first but no worries all went well. I particularly enjoyed the final handover thought it was a nice touch thank you

Sales

Perfect service start to finish.

Sales

they gave me no reason to be anything but completely satisfied.

Sales

Simple, straightforward & felt valued

Sales

I was satisfied at all the stages of buying the car. I never felt stressed and I felt I was in safe hands with BMW.

Sales

The car was delayed but the dealership, particularly the sales lady, kept me updated at all time which showed personal attention and care

Sales

Brilliant service all round

Sales

Very smooth process, very pleased

Sales

Kept fully up to date by Steve.

Sales

Dealt with in a professional manor

Sales

Brilliant customer service.

Sales

a smooth hand over service

Sales

The sales process was low stress, didn't feel pressured. Sales staff wore masks and never stopped sanitising surfaces, as much as possible done online (e.g. Paying deposit), very reassuring to see during covid.

Sales

Well looked after Felt welxome

Sales

From ordering my car to delivery, the service was seamless, professional and friendly. I was frequently kept informed with updates on my order. I wouldn't hesitate using this BMW centre again and this is my second order to this dealer.

Sales

Despite the Covid problems, the sales staff were very helpful and attentive.

Sales

helpfull staff

Sales

Very professional team at the Leeds Branch, the head of sales is an asset to BMW.

Sales

100% satisfied. The car was delivered early and Kim had all the paperwork ready to sign. Very welcoming all the staff are kind

Sales

Andy at Leeds was fantastic from start to finish

Sales

They went out of their way to accommodate my needs.

Sales

Fantastic experience.

Sales

Incredible service and easy to communicate