SALES

5.0

SERVICE

4.0

358 ratings and 172 comments received in the last 90 days.

20 April 2025

Friendly staff

15 April 2025

Kamal was an absolute legend from start to finish. Kept me updated and even came in on his day off to do the handover.

13 April 2025

Whilst there was a slight hitch with the delivery of our new car to the dealership, Haris the salesman went out of his way to put it right and left us feeling on a positive with the situation

12 April 2025

Super satisfied! Miles was fantastic and looked after me so well!

09 April 2025

We love the new car and felt we got a great overall deal with the purchase.

07 April 2025

Ryan was amazing making the process seamless, ensuring I was happy and kept up-to-date throughout.

07 April 2025

It's an excellent dealership with a solid reputation! I had fun!

03 April 2025

Kamal Choat was exceptional during the handover, by far the best handover I've had and I've had a lot of cars.

02 April 2025

Helen was most helpful

02 April 2025

Jos Hamlin was a pleasure to deal with

17 April 2025

Very efficient service - completed when estimated.

17 April 2025

Team really good and also used parts desk and was able to find everything I needed.

16 April 2025

Took 12 weeks from booking to service. Update at 4pm that service could not occur that day. Then called at 5.15 to collect after I had already driven home. Car left unlocked and windows open through the night. Not cleaned and washer fluid not topped

16 April 2025

Work completed in a timely manner

16 April 2025

Would have given 5 star but didn't get a phone call to say my car was ready, when I turned up it was ready and parked up, but till didn't get a phone call.

15 April 2025

1st time I've used Stratstone Leeds there was no issues but I've previously used bmw Wakefield and I personally think there customer service is better so I'll be returning there I think stratstone Leeds is just too big and too busy

13 April 2025

The people who served me we're just nice people who wanted to help you and make you comfortable

13 April 2025

Parking for service drop off full, had to leave it almost out on the street. More services carried out without seeking my authorisation. A lot of SMS and emails received as part of the process. Some were repeats of other messages.

12 April 2025

It was good and quick but the only thing I was not happy with is the car was due for a service and they didnt let me know as soon as I brought the car back it gave the prompt message on the dash board they could have told me instead I had to rebook

12 April 2025

Very professional and I got the service done without any hitches.

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