SALES

5.0

SERVICE

3.5

352 ratings and 169 comments received in the last 90 days.

14 May 2024

Mark went above and beyond, always happy to keep me updated and informed about the car. He was really friendly, professional and helpful.

08 May 2024

Was really surprised how quickly I was able to get my car

07 May 2024

Everything was done extremely professionaly

06 May 2024

Ryan Balmer and Jack Redmond were both great

04 May 2024

Every single person at BMW was extremely helpful and friendly. From checking in with the receptionist to speaking with Jos in sales and having conversations with lovely employees in the bookings department for repairs.

03 May 2024

Helen provided exceptional customer service, going above and beyond by staying an hour past her usual finishing time to ensure I received outstanding service. She made the experience of getting a new car less nerve-wracking by keeping me informed

03 May 2024

Very smooth and efficient

26 April 2024

Staff at the dealership were very knowledgeable and attentive in terms of understanding my needs - were able to identify and number of options which certainly helped the buying process. Final handover was very smooth!

23 April 2024

Top marks all round.

19 April 2024

Dealer has done as much as I wanted in storing the car till I am ready to collect

14 May 2024

Received 5 star service

13 May 2024

Overall really good - except my dashcam was unplugged and nobody told me!

12 May 2024

The car was serviced and it was pick up and drop off to my hoe address.

11 May 2024

Customer service is very good. Showroom is a very nice place to be. Refreshments provided while you wait. Having access to a courtesy car as I booked early enough. Customer service seem knowledgeable and are friendly and did email back promptly.

09 May 2024

Speedy service and the recall was done in such a short time

09 May 2024

Polite and respectful informative customer services

09 May 2024

Fair pricing, timescales met. Happy at service.

08 May 2024

Job done thank you

08 May 2024

Great service in person, regular updates.

08 May 2024

Was asked to take a seat and after 55 minutes I went back to the desk and they had forgotten about me! One positive note - one of the ladies made me 2 Cups of coffee as the drink machine was faulty - feel like I wasted a whole day

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